This Privacy Statement explains how powellgarden.com (“powellgarden”, “we”, “us” or “our”) collects, uses and discloses your personal information in connection with operating the powellgarden e-commerce platform. We are committed to protecting your privacy online. We understand that you do not want the personal information you provide to us to be disseminated without permission, and we explain how we collect information, what we do with it and what controls you have. We will always notify you of any significant changes to this Privacy Statement. This Privacy Statement was last updated on March 15, 2019. What Information Do We Collect? Personal information is information that can be used to directly or indirectly identify you. Personal information also includes anonymous information that is linked to information that can be used to directly or indirectly identify you. Personal information does not include information that has been irreversibly anonymized or aggregated so that we cannot identify you, whether combined with other information or otherwise. We only collect and use personal information that is necessary to comply with our legal obligations, to help us manage our business and to provide you with services you have requested. We collect information from you when you register on our website, place an order, subscribe to our newsletter or respond to a survey. When ordering or registering on our website, you may be asked to enter the following information: your name, email address, mailing address and phone number. However, you can also visit our website anonymously. What do we use your information for? We use the information you provide to us for the specific purpose for which you provide it, as described at the time of collection, and for other purposes permitted by law. The information we collect from you may be used in the following ways: To personalize your experience (your information helps us better meet your individual needs) To improve our website and your shopping experience (we continually strive to improve our website offerings based on the information and feedback we receive from you) To improve customer service (your information helps us more effectively respond to your customer service requests and support needs) To process transactions, including fulfilling your payments and delivering purchased products or services requested. To administer a contest, special promotion, survey, event or other website feature To send periodic emails. The email address you provide for order processing may be used to send you important information and updates regarding your order, in addition to receiving occasional company news, updates, related product or service information, etc. Legal Basis for Processing Personal Information If you are located in the European Economic Area (“EEA”), our processing of your personal information will be based on the following principles: To the extent we have obtained your consent to the processing of your personal information, such processing will be carried out in accordance with Article 6(1) of the Regulation. (a) General Data Protection Regulation (EU) 2016/679 (“GDPR”). To the extent that processing of your personal information is necessary for the performance of a contract between you and us or to take pre-contractual steps at your request, such processing will be based on Article 6(1)(b) of the GDPR. To the extent that processing is necessary for us to comply with a legal obligation, we will process your personal information based on Article 6(1)(c) of the GDPR, and to the extent that processing is necessary for the purposes of our legitimate interests, such processing will be based on Article 6(1)(f) of the GDPR. Please note that if you have given your consent to the processing of your personal information, you may withdraw your consent at any time, for example by sending an email to [email protected], but such withdrawal will not affect the lawfulness of any processing previously based on your consent. Your Rights We take reasonable steps to ensure that your personal information is accurate, complete, and up-to-date. You have the right to access, correct, or delete the personal information we collect. You also have the right to restrict or object to further processing of your personal information at any time. You have the right to receive your personal information in a structured and standard format and, where technically feasible, to have your personal information transmitted directly to a third party. You may lodge a complaint with the competent data protection authority regarding the processing of your personal information. To protect the privacy and security of your personal information, we may request information from you to allow us to confirm your identity and right to access such information, as well as to search for and provide you with the personal information we maintain.